AYC IT Healthcare

AYC-001  ·  Overview  ·  AYC IT Healthcare

Software and data for every part of healthcare.

Hospitals, clinics, dental practices, therapists and pharmacies all run on the same thing: patients moving through a schedule, and staff doing work by hand to keep them moving. AYC IT builds the websites and apps patients see, automates the work behind them, and turns what happens into dashboards and forecasts you can act on.

C  /  Why it works

Engineers, data scientists and healthcare researchers on one team.

A lot of healthcare software is built by people who have never worked a front desk, and a lot of analytics is bought from vendors who never see the workflow they are measuring. We set the company up the other way round.

Software Engineering builds the sites, apps and automations. Data Science builds the dashboards and the models behind the forecasts. Healthcare Research sits between them and the people doing the work, so what we ship matches how care is actually delivered.

One contract covers all three. Nobody has to referee three vendors who each blame the other two.

Built around the systems you run

We work alongside your EHR, practice-management or dispensing system. No forced migration, no new terminal at the front desk.

Start with one problem

Most organizations start with the task that costs the most staff time — reminders, intake, recalls, refills — and add the next piece once they have seen the first one work.

Your name on it

Patient-facing sites and apps carry your brand, not ours. Your patients stay your patients.

See it running on numbers shaped like your practice.

Open the demos

AYC-002  ·  Services

From the front door to the forecast.

Take one piece or the whole stack. Each stands on its own, and each makes the next more useful: the app produces the data, automation keeps it clean, dashboards show it, and intelligence tells you what it is about to do.

B  /  What we provide

Websites & Patient Apps

A website patients can actually use, and the app a practice could never justify building alone. Both carry your name.

  • Custom website design and development
  • Online booking and digital intake forms
  • Patient apps for iPhone and Android
  • Refill, results and appointment flows
  • Accessible, mobile-first design
  • Hosting and maintenance handled

Workflow Automation

The repetitive work between a booking and a paid claim, done without someone sitting on the phone.

  • Appointment reminders and confirmations
  • Digital intake and consent forms
  • Insurance eligibility checks before the visit
  • Recall, referral and follow-up scheduling
  • Refill and prior-authorization status updates
  • Waitlist backfill when a slot opens
Try the automation demo →

Analytics Dashboards

One live screen for the numbers you currently pull from five reports, built around the decisions you actually make.

  • Volume, capacity and utilization
  • No-shows, cancellations and wait times
  • Revenue cycle: claims, denials, days in A/R
  • Breakdowns by provider and department
  • Scheduled summaries to your inbox
  • Separate views for owners, managers and staff
Try the dashboard demo →

Analytics Intelligence

Models trained on your own history that say what is likely to happen next, and what to do about it.

  • No-show and late-cancellation risk scores
  • Demand and staffing forecasts
  • Readmission and missed-refill risk flags
  • Anomaly alerts on claims and volume
  • Plain-language reasons behind every score
  • Clinical context from our Healthcare Research team
Try the intelligence demo →

Systems Integration

Connects to the systems you already run, so the automations and dashboards work on real data instead of re-typed data.

  • Works alongside your EHR, PM or dispensing system
  • Data pulled on a schedule you control
  • Two-way updates where your system allows it
  • A log of every automated action
  • Exports to Excel, Google Sheets and BI tools
  • No migration, no new terminal

Pharmacy Delivery

For pharmacies: licensed pharmacy technicians, not gig couriers — counselling included at the door.

  • Same-day windows in Zones 1 and 2
  • Licensed technicians on every route
  • Medication counselling at handoff
  • Cold-chain and controlled-substance handling
  • Live tracking in the Meridian patient app
See the pharmacy page →

Pricing is set per organization. Size, patient volume and how much of the stack you want all change the number, so we quote rather than publish. Pilot terms are available for early partners in each field.

Not sure which piece you need first? That's the normal starting point.

Ask us

AYC-003  ·  Industries

Every part of healthcare runs on a schedule.

The software changes from field to field. The problems mostly don't: empty slots, phone tag, paperwork, and numbers nobody has time to pull.

B  /  Who we serve

Hospitals & Health Systems

Discharges that never get a follow-up, crowded emergency departments, and readmissions that cost twice.

  • Discharge follow-up automation
  • Bed, ED and length-of-stay dashboards
  • Readmission-risk flags for care teams
Try the hospital demo →

Clinics & Medical Groups

No-shows, phone queues and intake clipboards eat the front desk's day before the first patient is seen.

  • Reminders, intake and eligibility checks
  • No-show, wait-time and A/R dashboards
  • No-show risk scores with waitlist backfill
Try the clinic demo →

Dental Practices

Hygiene recall slips, accepted treatment never gets scheduled, and chairs sit empty on a Tuesday.

  • Recall and treatment follow-up automation
  • Chair utilization and production dashboards
  • Hygiene demand forecasts
Try the dental demo →

Therapy & Behavioral Health

Late cancellations, long intake paperwork, and clients who quietly stop coming.

  • Session reminders and pre-session check-ins
  • Attendance and caseload dashboards
  • Drop-off risk flags for outreach
Try the therapy demo →

Pharmacies

Independent pharmacies are losing patients to apps they cannot build. This is where AYC IT started.

  • The Meridian patient app and a website to match
  • Technician delivery in Southern California
  • Refill, adherence and prior-auth dashboards
See the pharmacy page → Try the pharmacy demo →

Specialty & Allied Care

Physical therapy, chiropractic, optometry, urgent care, home health, labs and imaging. Different specialties, same building blocks.

  • Booking, intake and reminder flows
  • Visit, referral and revenue dashboards
  • Forecasts sized to your volume
Tell us what you run →

Don't see your field? We start from the closest template.

Talk to us

AYC-004  ·  Live demos

Automation, dashboards and intelligence. All three are running.

Pick a type of practice and every demo on this page re-seeds with figures shaped like it. Switch an automation step off and the hours saved fall. Act on a flagged appointment and the expected empty slots drop. Every number here is synthetic sample data — no real patients, no real organizations.

Practice
—
A  /  Workflow automation
AYC IT  ·  Workflow Synthetic data Switch a step off, then run a sample patient
—

—

    Staff hours saved / week
    —
    —
    Steps automated
    —
    —

      B  /  Analytics dashboard
      AYC IT  ·  Dashboard Synthetic data Hover or tab through a chart for exact figures
      —

      Operations overview

      ——
      ——

      —

      View the chart data as a table
      C  /  Analytics intelligence
      AYC IT  ·  Intelligence Synthetic data Act on a flagged appointment
      —

      What is likely to happen next

      Expected empty slots
      —
      tomorrow
      High-risk appointments
      —
      risk of 40% or more
      Backups on standby
      0
      from the waitlist

      Tomorrow's schedule, scored

      The score is a model's estimate of how likely each appointment is to go unfilled. It is trained on a practice's own appointment history: lead time, past attendance, whether the reminder was confirmed, distance and day of week. In this demo the scores are fixed sample values.

      Flagged this week

      ——
      View the forecast as a table

      Want to see these on your own numbers?

      Ask for a walkthrough

      Rx-005  ·  Pharmacy

      The pharmacy your patients trust. The software it needs.

      AYC IT builds a delivery network and the technology that allows independent pharmacies to compete with the chains — while preserving the qualities that make them valuable. Meridian is the app their patients see.

      90 min
      Target delivery
      window
      Priority
      Delivery tiers for patients
      who need medication ASAP
      4
      Service zones
      in Southern California
      Licensed
      Pharmacy techs on
      every delivery
      B  /  Why it works

      A courier can carry a bag. A technician can understand what’s inside it — and know when a patient needs to be connected with a pharmacist.

      Patient-to-pharmacy interaction is crucial to understanding a medication.

      Any questions? Ask a technician.
      Need a consultation? We’ll provide proper medical advice.
      Multiple medications require constant monitoring, and we are there to help.

      A courier can carry a bag. A technician can bridge the gap between healthcare and communities.

      Every AYC IT delivery is made by a licensed pharmacy technician. They can tell a patient what the medication is for, what it should not be mixed with, and when to take it — at the door, in the moment it matters.

      That is the part a national chain cannot copy cheaply, and the part an independent pharmacy is already good at. We just give it a delivery radius.

      A pharmacist is one call away

      When a patient has a question a technician shouldn’t answer, we connect them with their pharmacist right then — at the door, not days later.

      Runs on hardware they already own

      The pharmacist marks an order ready on an iPad or in the browser. Our technicians get the dispatch. No new dispensing system, no migration.

      The pharmacy keeps the relationship

      Meridian can carry the pharmacy's own name. Patients are not handed to a platform that will later compete with them.

      C  /  The Gap — what we found

      Independent pharmacies are losing patients to software they cannot build.

      Not to better pharmacists. Not to better prices. To an app.

      40
      Pharmacies logged across our four service zones, from Cerritos to Indio.
      2
      Had a patient-facing app. Both were franchise locations of the same national brand.
      0
      Genuinely independent pharmacies with an app we could verify.

      And the websites are not filling the gap. Where a site existed at all, our reviewers most often described it as outdated or barely functional — static hours-and-address pages with no refill request, no delivery, and no way for a patient to see what they are taking.

      Source: AYC IT pharmacy survey, August–September 2026. Individual pharmacies are not identified.

      D  /  The three failures

      The patient leaves for reasons the pharmacist can't fix alone.

      A patient does not switch to a chain because the pharmacist there is better. They switch because they can refill from a phone at 11pm, because it gets delivered, and because they can see what they are taking without calling anyone.

      Each of those is a software problem. None of them is a pharmacy problem. An independent owner cannot reasonably be expected to commission an app — and until now, the alternative was to lose the patient.

      The prior-authorization wall

      A medication needs a PA. Approval takes one to three days. The patient needs to start tonight, so they pay $40–50 cash or they walk out with nothing. A discount option at the counter changes that outcome.

      The adherence blind spot

      Nobody — not the patient, not the pharmacy — knows whether yesterday's dose was taken. The first signal is a refill that never gets requested.

      The mix-up risk

      Older patients on many medications are the ones who most need delivery and the ones for whom an anonymous courier drop is least safe.

      E  /  Three products, one contract

      Take the delivery network on its own, or the whole stack. Most pharmacies start with delivery and add Meridian once they have seen it work.

      Technician Delivery

      Licensed pharmacy technicians, not gig couriers — counselling included at the door.

      • Same-day windows in Zones 1 and 2
      • Licensed technicians on every route
      • Medication counselling at handoff
      • Insured drivers, verified at onboarding
      • Bulk dispatch from the pharmacy queue
      • Cold-chain and controlled-substance handling

      Meridian for Patients

      The app the pharmacy could never justify building, and a website to match. Both carry your name if you want them to.

      • Daily schedule and adherence tracking
      • One-tap refill requests
      • Delivery scheduling and live tracking
      • Prescription history and prescriber records
      • Drug information and interaction lookup
      • Custom website design and development for your pharmacy

      Pharmacy Integration

      Connects to the dispensing system you already run. No migration, no new terminal.

      • Works alongside RxConnect and equivalents
      • Mark-ready from an iPad or the browser
      • Automatic dispatch to the technician on shift
      • Live order status shared with the patient
      • Refill requests routed into your queue
      • Reporting on adherence and delivery volume

      Pricing is set per pharmacy. Location, patient volume and how much of the stack you want all change the number, so we quote rather than publish. Pilot terms are available for the first pharmacies in a new zone.

      F  /  Coverage

      Four zones, and a waiting list for the rest.

      Zones 1 and 2 are same-day. Zones 3 and 4 are next-day while we build technician density. If your city is not here yet, it is worth telling us — we open zones where pharmacies ask for them.

      Do we deliver to you?

      Enter a city — for example Long Beach, Anaheim, Irvine or Indio.

      Zone 1Same-day by 7 PM
      • Cerritos
      • La Palma
      • Cypress
      • Buena Park
      • Los Alamitos
      • Hawaiian Gardens
      • Artesia
      • Norwalk
      • La Mirada
      • Bellflower
      • Lakewood
      • Long Beach
      • Westminster
      Zone 2Same-day by 7 PM
      • Anaheim
      • Fullerton
      • Garden Grove
      • Stanton
      • Placentia
      • Brea
      • La Habra
      • Santa Ana
      • Orange
      • Tustin
      • Fountain Valley
      • Huntington Beach
      Zone 3Next-day
      • Irvine
      • Costa Mesa
      • Newport Beach
      • Villa Park
      • Mission Viejo
      • Lake Forest
      • Laguna Hills
      • Laguna Woods
      Zone 4Next-day
      • Palm Springs
      • Desert Hot Springs
      • Cathedral City
      • La Quinta
      • Coachella
      • Palm Desert
      • Rancho Mirage
      • Indian Wells
      • Indio

      Independent pharmacy? See what your patients would get.

      Open Meridian

      Rx-006  ·  Meridian

      This is Meridian. It's running.

      Meridian is our patient app, shown here in its pharmacy edition. Everything below works. Mark a dose taken and the adherence figure moves. Request a refill and the queue updates. Schedule a delivery and track it. This is a demonstration account, not a live patient.

      A  /  Patient dashboard
      Meridian  ·  Patient view Tap any circle to mark a dose taken
      —

      Good morning, Alex.

      Today's adherence
      33%
      2 of 6 taken
      Active medications
      5
      across 5 conditions
      Low stock alerts
      1
      refill soon

      Today's Schedule

      Levothyroxine 50 mcg Hypothyroidism 7:00 AM
      Omeprazole 20 mg Acid Reflux 7:30 AM
      Lisinopril 10 mg Blood Pressure 8:00 AM
      Metformin 500 mg Type 2 Diabetes 8:00 AM
      Metformin 500 mg Type 2 Diabetes 6:00 PM
      Atorvastatin 20 mg Cholesterol 9:00 PM

      Needs attention

      Refill Needed
      Atorvastatin
      6 pills left
      Refill

      Upcoming Refills

      Atorvastatin
      Due Oct 26, 2026
      6 left
      Omeprazole
      Due Nov 3, 2026
      14 left
      Lisinopril
      Due Nov 7, 2026
      18 left
      Metformin
      Due Nov 10, 2026
      42 left
      Levothyroxine
      Due Nov 16, 2026
      27 left
      B  /  Refill centre
      Meridian  ·  Refills 1 medication low

      Refill Center

      Requests route straight into the pharmacy's queue
      Atorvastatin20 mg Low stock
      Cholesterol  ·  6 pills remaining  ·  Refill by Oct 26, 2026
      Omeprazole20 mg
      Acid Reflux  ·  14 pills remaining  ·  Refill by Nov 3, 2026
      Lisinopril10 mg
      Blood Pressure  ·  18 pills remaining  ·  Refill by Nov 7, 2026
      Levothyroxine50 mcg
      Hypothyroidism  ·  27 pills remaining  ·  Refill by Nov 16, 2026
      Metformin500 mg
      Type 2 Diabetes  ·  42 pills remaining  ·  Refill by Nov 10, 2026
      C  /  Delivery
      Meridian  ·  Delivery Select medications, pick a window, then schedule

      Medication Delivery

      Fulfilled by a licensed pharmacy technician
      Partner Pharmacy  ·  Long Beach
      Zone 1  ·  dispatched from the pharmacy that filled it
      Free delivery
      Same-day by 7 PM

      Select medications to deliver

      Delivery details

      Zone 1  ·  Same-day by 7 PM

      Preferred time

      1 medication selected
      Fee: Free · ASAP
      Active Order ORD-2851
      PackedPicked upEn RouteDelivered
      Estimated arrival: Today, 3–5 PM

      AYC-007  ·  Contact

      Tell us which side of the front desk you're on.

      Healthcare organizations get a reply within one business day and a walkthrough of the demos on numbers shaped like their own. Patients get told whether their provider or pharmacy already works with us.

      New enquiry Ref ————

      Please tell us the organization's name.

      Please enter your name.

      Please enter a valid email address.

      Please enter your city.

      What are you interested in?

      Direct

      Hours Mon–Fri, 9:00–6:00 · Sat, 10:00–2:00
      Serving Software and analytics: remote, wherever you are · Pharmacy delivery: Los Angeles County, Orange County, Coachella Valley

      It helps to know your patient volume, the systems you use, and the one task that costs your staff the most time. Pharmacy owners: your monthly script volume and roughly how far you would want to deliver. That is most of what determines the quote.